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Question

Cannot create meetings in developer sandbox account - why am I receiving [Meetings] permission required error?

  • September 28, 2017
  • 8 replies
  • 2943 views

Hi,


I'm using the sandbox account https://service.devtest.ringcentral.com for testing api.

I tried to create meeting using API, but I'm getting this error

[errorCode] => CMN-408   [message] => [Meetings] permission required    I have granted my app the permission to access and update Meetings. but still no luck.  

Also there is not option for meetings in UI too.

8 replies

  • Known Participant
  • September 28, 2017
What is the meetingType that you are trying to create? Could you provide the API request ( including the HTTP body)? 

  • Author
  • New Participant
  • September 29, 2017
Please see below Request and Response

Curl

curl -X GET --header "Accept: application/json" --header "Authorization: Bearer U0pDMTFQMDFQQVMwMHxBQURpeTJNM

Request URL
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting

Response Body
{   "errorCode": "CMN-408",   "message": "[Meetings] permission required",   "errors": [     {       "errorCode": "CMN-408",       "message": "[Meetings] permission required",       "permissionName": "Meetings"     }   ],   "permissionName": "Meetings" }

Response Code 403

Response Headers
{
"date": "Fri, 29 Sep 2017 07:56:45 GMT",
"x-rate-limit-limit": "50",
"routingkey": "SJC11P01PAS02",
"x-rate-limit-remaining": "49",
"content-length": "247",
"rcrequestid": "bd5277fe-a4eb-11e7-a9b5-005056bb594d",
"content-language": "en-US",
"x-rate-limit-group": "light",
"content-type": "application/json;charset=UTF-8",
"x-rate-limit-window": "60" }

  • Known Participant
  • September 29, 2017
The HTTP method you are using is a GET. 

Kindly refer to this link to see how to 'Create Meeting' using the API's :
https://developers.ringcentral.com/api-explorer/latest/index.html#/!/Meetings_%5BBeta%5D/createMeeti...


  • Author
  • New Participant
  • September 29, 2017
It's just an example of getting meetings list. I'm getting the same error when try to create meeting with POST endpoint

PhongVu
Community Manager
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  • Community Manager
  • September 29, 2017
Hi Altaf,

You got that error because your sandbox account is not enabled to access meetings feature.
Can you let us know the type of your account. Is it a free developer account or are you a RingCentral customer/partner?

Kind regards,
Phong

I don't even see a Meetings section in my Sandbox developer environment.

Hi, can anyone provide guidance for my account ? I am facing the same error on my sandbox account. Thanks


,

Hi there, i face the same error, can anyone verify my account (i.e. to see if my sandbx can create meetings) ? thanks a lot


PhongVu
Community Manager
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  • Community Manager
  • May 7, 2021

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