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Question

Default account for cases created through email-to-case

  • March 15, 2020
  • 1 reply
  • 219 views

What is the default account to which cases that do not find a match in the contacts email field are assigned to? Or are they not assigned to any account?

1 reply

PhongVu
Community Manager
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  • Community Manager
  • March 15, 2020

Which API did you call? Can you post an example of the response where an email is returned w/o an account object?