Question

Direction ="Internal" no gotten from the Call Logs API

Forum|Forum|2 years ago
July 18, 2023
1 reply
87 views

santiagocastaneda
Participating Frequently

Hi

I'm extracting the information from the Call Logs API. We need to get the information of the Call gaps time between calls, but the result is not accurated because there are missing data for the Direction = Internal. is there any way to get it ?

Thanks

PhongVu
Community Manager
Forum|Forum|2 years ago
July 18, 2023

What do you mean and where do you get the info that Direction = Internal?

Direction is just either Inbound or Outbound.

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