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Question

Error 503 Service Unavailable when trying to subscribe to Webhook

  • September 2, 2022
  • 5 replies
  • 372 views

Hi Community,

I've been getting 503 Service Unavailable since since some time already when working with Sandbox account (Issuing Webhook subscription request). Yesterday I couldn't even change setting in my account:

1662107038507.png


What could be the reason for this?

Best,

Nikolai Chashchin

5 replies

PhongVu
Community Manager
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  • Community Manager
  • September 2, 2022

The sandbox server has been down since yesterday. The team is working on it. Please stay tuned.


PhongVu
Community Manager
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  • Community Manager
  • September 2, 2022

I just run some test. It seems the issue is fixed and the sandbox server is back to normal.


  • Author
  • Known Participant
  • September 2, 2022

Hi Phong,

I keep getting the error. Can you please check webhook unsubscribe/subscription request. These are the ones that doesn't work.

Best,

Nikolai Chashchin


PhongVu
Community Manager
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  • Community Manager
  • September 2, 2022

Confirmed! Notification still does not work. I heard from the team that the sandbox restoration process has not been completed yet. So pls stay tunes.


  • Author
  • Known Participant
  • September 2, 2022

Thanks Phong!