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When trying to send an SMS message from a different extension I get the following err:


{


"errorCode" : "FeatureNotAvailable",

"message" : "In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope",

"errors" : [ {


"errorCode" : "CMN-419",

"message" : "In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope",

"permissionsName" : "OutboundSMS"

} ],

"permissionsName" : "OutboundSMS"

}


How do I set the permission for the user as described in the error message?

The error message is misleading. The root cause is: you are not allowed to send SMS on behalf of others.

If you want to send SMS from a different extension, you need to do authorization using that extension.

Reviving this old thread to find out - is this limitation still true? Seems like there are a great many obvious use cases for allowing the admin account to send on behalf of extensions via the API.

The limitation remains the same. You cannot send SMS on behalf of others.

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