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Question

"errorCode": "MSG-242", "message": "The requested feature is not available"

  • August 14, 2024
  • 1 reply
  • 14 views

I am able to send SMS using sandbox number "+12679304013”.
 When I try to send it shows
{
    "errorCode": "FeatureNotAvailable",
    "message": "The requested feature is not available",
    "errors": [
        {
            "errorCode": "MSG-242",
            "message": "The requested feature is not available"
        }
    ]
}

reference

1 reply

PhongVu
Community Manager
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  • Community Manager
  • August 14, 2024

Sandbox phone numbers do not support SMS out of the box anymore.

You should try directly on your production phone number.

Or, submit a dev support ticket to ask for enabling it. This will take a longer time to process and not be recommendable because it’s just a temporary solution.