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My basic question is, if we have multiple Extensions in our account, then how to get the details of the Extension or User which got the call.

A call can be received by a particular User or Extension, but how to check which User/Extension have done that? Any API which can reflect that?

To get the extension details, you need to look the Account Call-Logs with following API :

/v1.0/account/{accountId}/call-log 

with 'view' = 'Detailed'

Your requirement is already answered here


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