I have an application that downloads call logs. I would like to get the Call Session Status for each call log record. However, I get 404s when accessing the telephony/sessions endpoint. No doubt this is something simple; I'm hoping that someone can give me a pointer.
The app is provisioned with Call Control and Read Call Log permissions.
In the API explorer, I authenticate with the app in the sandbox. Issuing a request against the call-log endpoint returns records like this:
{
...
"records": :
{
"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/297618004/extension/297618004/call-log/AiIqKidyZEHuzUA?view=Simple",
"id": "AiIqKidyZEHuzUA",
"sessionId": "25791899004",
"startTime": "2021-06-29T18:14:30.968Z",
"duration": 19,
"type": "Voice",
"internalType": "LongDistance",
"direction": "Outbound",
"action": "RingOut PC",
"result": "Call connected",
"to": {
"phoneNumber": "+1512587XXXX",
"location": "Austin, TX"
},
"from": {
"name": "Mike XXXX",
"phoneNumber": "+1424316XXXX",
"extensionId": "29761XXXX"
},
"extension": {
"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/297618004/extension/297618004",
"id": 29761XXXX
},
"telephonySessionId": "s-3e9b01063b6042548ba69b8f4975800b"
},
...
],
...
}If I drop the telephonySessionId value from the above response into the API explorer and hit the telephony/sessions endpoint, I get a 404. The curl command from API explorer:
curl --request GET
--url 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/telephony/sessions/s-3e9b01063b6042548ba69b8f4975800b'
--header 'accept: application/json'
--header 'authorization: Bearer ...
The response is:
HTTP/1.1 404 Not Found
Server: nginx
Date: Tue, 29 Jun 2021 19:55:51 GMT
Content-Type: text/plain
Transfer-Encoding: chunked
X-Rate-Limit-Group: light
X-Rate-Limit-Limit: 50
X-Rate-Limit-Remaining: 49
X-Rate-Limit-Window: 60
RoutingKey: SJC11P01
RCRequestId: 017a339e-d914-11eb-aa39-005056bb4bfe
Connection: keep-alive
It would appear that the telephonyStatusId is incorrect and thus causes a 404.
What is the correct way to do this? If the telephonySessionId from the call log is not the correct value, where do I find it?