Our published production application calling https://platform.ringcentral.com and getting CMN-201 Service Temporary Unavailable. This was working on Friday. I see that there were outages reported on the sandbox, but this app has been published.
We're getting this message when trying to authenticate using the JWT. I created a new JWT to make sure there wasn't a problem with the original, and still getting the same issue.
Best answer by PhongVu
There is a problem with personal JWT auth flow. The team is working on restoring it.
No action required from developers. Please stay tuned.
There is a problem with personal JWT auth flow. The team is working on restoring it.
No action required from developers. Please stay tuned.
The error has gone away, and our app is now authenticated and making requests. Can you comment if the problem is permanently resolved? I have a customer waiting to switch over to the JWT auth method our new app uses, but I don't want to suggest they make the change-over until RC declares it resolved.
Confirmed that it's fixed by the team.
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