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Getting "Internal Server Error" when calling A2P SMS APIs in sandbox
I keep getting this error for the past 12 hours.
Initially, I figured it was transient, but it has persisted for a while now.
Is there anything I need to do to get this resolved?
StatusCode: 503, ReasonPhrase: 'Service Unavailable', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Connection: keep-alive
Retry-After: 40
X-Rate-Limit-Group: light
X-Rate-Limit-Limit: 50
X-Rate-Limit-Remaining: 49
X-Rate-Limit-Window: 60
RoutingKey: SJC12P01
RCRequestId: 16ca2286-be15-11ec-bf06-005056bb9532
Date: Sun, 17 Apr 2022 06:10:32 GMT
Server: nginx
Content-Length: 107
Content-Type: application/json
}
Content: {
"errorCode" : "AGW-110",
"message" : "Internal Server Error. Consult RC Support.",
"errors" : [ ]
}
Request:
Method: GET, RequestUri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/a2p-sms/messages', Version: 1.1, Content: <null>, Headers:
{
X-User-Agent: Unknown/0.0.1 RingCentral.Net/5.0.0
Authorization: Bearer <removed>
}
Best answer by Anonymous
Hey @Smit Shah,
I believe A2P SMS permission needs to be enabled for both the number and the app, also the A2P SMS may not be available for sandbox accounts(although this has to be verified)
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