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Question

How can I reset my password for my Sandbox account?

  • 21 February 2017
  • 3 replies
  • 1539 views

Hi,


I am new to RingCentral. I just created a new app and was trying to get it running.

Here is the app dashboard link : https://developers.ringcentral.com/my-account.html#/application-dashboard/fy8bijCySBC1DgjWZkxdXg~WDA...


I am not able to enter the correct password associated with Sandbox Account: "+14136790083".

I tried resetting my password, it asks a security question. "What was your childhood nickname?" The answer to which I do not remember now.


Can you please reset the password?


Thank,

Anshul

We are working on a new version of the developer portal so that developers could reset their passwords easily.


For now please submit a help support ticket to get your password reset.

Hi Anshul,


I have reset the password for your account. You should see an email with the new password. For password-related issues please reach us out directly with a help support ticket.

Hi,
I have got the password and I am able to begin testing now.

Thanks,
Anshul

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