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when I add a url in a SMS message for a number that is included in bulk SMS, it will not send and I get an error that says message not sent

You have to pre-register the domain of your URL when you register for a campaign id.

Check out these articles for detailed instructions:

https://www.ringcentral.com/us/en/blog/3-tips-on-sending-links-in-sms/

https://support.ringcentral.com/article-v2/Business-SMS--sending-links.html?brand=RingCentral&product=MVP&language=en_US


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