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Question

How to Add dummy calls and call recordings to sandbox for development and testing?

  • October 19, 2020
  • 1 reply
  • 843 views

I want to add some call recordings for the testing of API integration with a third-party app but unable to make any successful call.

1 reply

PhongVu
Community Manager
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  • Community Manager
  • October 20, 2020

You can download the RC Desktop app (choose Windows or MacOS accordingly). Install the RingCentral softphone and switch it to the "Sandbox mode" (fn + cmd + f2 for Mac and Fn + F2 for Windows). Login the softphone with your sandbox user's login credentials and make phone calls to/from the softphone. You can record your calls too.