Answer

How to subscribe to Message and VoiceMail events at account level?

Forum|Forum|2 years ago
January 26, 2023
2 replies
282 views

Chady288040040
Known Participant

We have multiple extensions and numbers and we would like to subscribe to message and voicemail event for all extensions. Is there any way we can do this at account level?

Any help is highly appreciated.

Best answer by PhongVu

There is no account level for SMS and Voicemail message notifications (even with reading). However, as a super admin role, you can subscribe for SMS and Voicemail event notification for other user extensions. You will need to read extensions to get the extension id of all or particular extensions you want to get notifications, then subscribe for the subscription with an array of event filters for the user extensions as shown in the example below.

var eventFilter = [
    /restapi/v1.0/account/~/extension/{extId-1}/voicemail,
    /restapi/v1.0/account/~/extension/{extId-2}/voicemail,
    /restapi/v1.0/account/~/extension/{extId-n}/voicemail,
    ...
    /restapi/v1.0/account/~/extension/{extId-1}/message-store/instant?type=SMS,
    /restapi/v1.0/account/~/extension/{extId-2}/message-store/instant?type=SMS,
    /restapi/v1.0/account/~/extension/{extId-n}/message-store/instant?type=SMS
]

PhongVu
Community Manager
Answer
Forum|Forum|2 years ago
January 26, 2023

There is no account level for SMS and Voicemail message notifications (even with reading). However, as a super admin role, you can subscribe for SMS and Voicemail event notification for other user extensions. You will need to read extensions to get the extension id of all or particular extensions you want to get notifications, then subscribe for the subscription with an array of event filters for the user extensions as shown in the example below.

var eventFilter = [
    /restapi/v1.0/account/~/extension/{extId-1}/voicemail,
    /restapi/v1.0/account/~/extension/{extId-2}/voicemail,
    /restapi/v1.0/account/~/extension/{extId-n}/voicemail,
    ...
    /restapi/v1.0/account/~/extension/{extId-1}/message-store/instant?type=SMS,
    /restapi/v1.0/account/~/extension/{extId-2}/message-store/instant?type=SMS,
    /restapi/v1.0/account/~/extension/{extId-n}/message-store/instant?type=SMS
]