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Question

HVS - Einstein Conversation Insights

  • March 16, 2022
  • 1 reply
  • 552 views

Hi, does anyone have any guidance on how to setup our Ringcentral as our recorder for HVS's Einstein Conversation Insights? We're unable to see the call record function on the dailer or see Ringcetral in the HVS setup

Thank you

1 reply

  • New Participant
  • June 17, 2022

This is supported yet. I contacted Ringcentral 2 years ago and they said it would be in 6 months from that time......I would love an update as to this feature.