I need to download call recordings using the API, and I could not pass the graduation requirements as there are no calls in the sandbox environment.
I found the following link and several other questions on this platform, but none worked.
https://community.ringcentral.com/questions/847/graduation-requirements-issue.html
I don't have another user, and when I try to add a new user, I receive a notification saying it will take several minutes. But, users do not appear at all. Please guide me, or I will be thankful if you can directly qualify the app for the production environment.