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Question

Incorrect user who completed task in conversation

  • November 20, 2020
  • 5 replies
  • 361 views

- I using "complete task API" for my tools to auto complete, it works so good but currently I face with some problem.

- When my tools completed task at 08:00 AM, task's history auto pick previous user who is last people interactive with this task and record their action is incomplete in task. I cannot see any action of my account which was authenticated for API.

- That make my team some confuse while working

5 replies

  • Author
  • Known Participant
  • November 27, 2020

Please help me solve this problem !


PhongVu
Community Manager
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  • Community Manager
  • November 28, 2020

I cannot test this feature yet since the glip.devtest is temporarily unaccessible right now, but in your code, what did you put in the assignees array? Does it matter if you put just the id of the one who supposes to complete the task?


  • Author
  • Known Participant
  • November 30, 2020

- I have putted assignees array but result was not change

- You can see my image about this incorrect-completed-user-record.pngproblem


PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • November 30, 2020

Unfortunately, I don't get anything form your screenshot. I just tested myself and it works normally. My task assigned to 2 members and I complete one by one. See ss below.

screen-shot-2020-11-30-at-104322-am.png


  • Author
  • Known Participant
  • December 1, 2020

Yep, "complete endpoint" is so work well, but when using "complete endpoint", so actions history of task are incorrect. In team conversation action is correct but when click on task name, you can only actions of specified task which has incorrect action