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Question

Is the API authentication down right now?

  • October 26, 2022
  • 2 replies
  • 399 views

I'm getting a 403 with an error response of "error code: 1010" when trying to refresh an access token through the API. Is the site down? Am I doing something wrong?

2 replies

  • New Participant
  • October 26, 2022

I'm having a similar problem. I can get authenticated and receive a token, but get 403 forbidden trying to retrieve active-calls list. My application has not been changed and this just started happening this morning.


PhongVu
Community Manager
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  • Community Manager
  • October 27, 2022

Yes, it seems we had an incident yesterday that impacted parts of RC users but it was fixed.

Please report again if you are still facing this.