Hi Matt,
I have just tried this scenario with auto call recording turned on:
1. Inbound call to some extension direct number
2. Blind transfer to another extension where the call was sent to voicemail
Actually in this case, when I look at detailed account call log, I can see links to recording and voicemail.
In simple view (account call log) only recording link presents.
GET https://platform.ringcentral.com/restapi/v1.0/account/255537016/call-log/AZcauPWqp3sDNCM?view=Detailed HTTP/1.1
Accept-Encoding: gzip,deflate
Authorization: Bearer XXXXXXX
Host: platform.ringcentral.com
Connection: Keep-Alive
HTTP/1.1 200 OK
Server: nginx/1.10.2
Date: Sat, 24 Jun 2017 00:26:38 GMT
Content-Type: application/json
Content-Length: 746
Connection: keep-alive
RCRequestId: c97f0a52-5873-11e7-abbe-0050569792e2
RoutingKey: SJC01P07PAS06
Content-Language: en-US
Vary: Accept-Encoding, User-Agent
Content-Encoding: gzip
X-Rate-Limit-Group: heavy
X-Rate-Limit-Limit: 250
X-Rate-Limit-Remaining: 249
X-Rate-Limit-Window: 60
{
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/call-log/AZcauPWqp3sDNCM?view=Detailed",
"id" : "AZcauPWqp3sDNCM",
"sessionId" : "19224961016",
"startTime" : "2017-06-23T23:51:07.906Z",
"duration" : 40,
"type" : "Voice",
"direction" : "Inbound",
"action" : "Phone Call",
"result" : "Voicemail",
"to" : {
"phoneNumber" : "+1234XXXXXXX"
},
"from" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "PLATFORM TEAM",
"location" : "Akron, OH"
},
"recording" : {
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/recording/752813816016",
"id" : "752813816016",
"type" : "Automatic",
"contentUri" : "https://media.ringcentral.com/restapi/v1.0/account/255537016/recording/752813816016/content"
},
"transport" : "PSTN",
"lastModifiedTime" : "2017-06-23T23:51:54.108Z",
"billing" : {
"costIncluded" : 0.0,
"costPurchased" : 0.0
},
"legs" : [ {
"startTime" : "2017-06-23T23:51:07.906Z",
"duration" : 40,
"type" : "Voice",
"direction" : "Inbound",
"action" : "Phone Call",
"result" : "Voicemail",
"to" : {
"phoneNumber" : "+1234XXXXXXX"
},
"from" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "PLATFORM TEAM",
"location" : "Akron, OH"
},
"transport" : "PSTN",
"billing" : {
"costIncluded" : 0.0,
"costPurchased" : 0.0
},
"legType" : "Accept"
}, {
"startTime" : "2017-06-23T23:51:07.933Z",
"duration" : 21,
"type" : "Voice",
"direction" : "Inbound",
"action" : "Phone Call",
"result" : "Accepted",
"to" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "Kirill Konshin"
},
"from" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "PLATFORM TEAM",
"location" : "Akron, OH"
},
"transport" : "PSTN",
"billing" : { },
"legType" : "Accept",
"extension" : {
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/extension/255537016",
"id" : 255537016
}
}, {
"startTime" : "2017-06-23T23:51:14.177Z",
"duration" : 13,
"type" : "Voice",
"direction" : "Outbound",
"action" : "FindMe",
"result" : "Accepted",
"to" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "Kirill Konshin",
"location" : "Akron, OH"
},
"from" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "Kirill Konshin",
"device" : {
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/device/91552389016",
"id" : "91552389016"
}
},
"recording" : {
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/recording/752813816016",
"id" : "752813816016",
"type" : "Automatic",
"contentUri" : "https://media.ringcentral.com/restapi/v1.0/account/255537016/recording/752813816016/content"
},
"transport" : "PSTN",
"billing" : { },
"legType" : "FindMe",
"extension" : {
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/extension/255537016",
"id" : 255537016
}
}, {
"startTime" : "2017-06-23T23:51:29.593Z",
"duration" : 18,
"type" : "Voice",
"direction" : "Inbound",
"action" : "Phone Call",
"result" : "Voicemail",
"to" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "John Smith"
},
"from" : {
"phoneNumber" : "+1234XXXXXXX",
"name" : "PLATFORM TEAM",
"location" : "Akron, OH"
},
"message" : {
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/extension/256440016/message-store/752813928016",
"id" : "752813928016",
"type" : "VoiceMail"
},
"transport" : "PSTN",
"billing" : { },
"legType" : "Accept",
"extension" : {
"uri" : "https://platform.ringcentral.com/restapi/v1.0/account/255537016/extension/256440016",
"id" : 256440016
}
} ]
}