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Question

Is there a way to access the Audit trail via API?

  • August 27, 2020
  • 3 replies
  • 521 views

I've looked through the API docs and can't find anything on it. Is there a way to access the Audit trail available at https://service.ringcentral.com.au/application/admin/tools/activityLog over the API?

3 replies

PhongVu
Community Manager
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  • Community Manager
  • August 27, 2020

Unfortunately, we don't have an API for retrieving this info. I am not sure if it's reasonable for me to create a feature request because it is the log for the service web, not the platform.


  • Author
  • New Participant
  • August 27, 2020

Well, I am trying to extract platform data that I don't seem to be able to get on masse anywhere else.

We are trying to get a report of when DND status was set and unset for our customer service operators. Is there a way to do that?


PhongVu
Community Manager
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  • Community Manager
  • February 25, 2021

Do you want to be on the early access list? The API is being implemented.