We have a team of 5 employees and would like to be able to send and receive texts from a single number, but that everyone will have access to receive/respond to texts. Is there a way to do this? Possibly a messaging API?
Currently, we text using our individual work numbers, but if someone gets a response while they're busy or have left for the day, no one else would see it, and often it's time sensitive. We know there's a way to set up every employee to receive an email for inbound texts, but that doesn't solve our issue. Anyone have some insight?