Issue with API docs for call log (maybe)

Ok, before I begin, is this the best place to report a (possible) developer related bug? If not, please let me know.

The API docs for call log (https://developers.ringcentral.com/api-reference/Call-Log/readUserCallLog ) mention a "recording" response. Is this something that only exists if a call recording was made? Neither sample data set below shows it.

Secondly, "message" as a response is not documented. It is shown in Example 1, and I get it in my tests, but it isn't documented.

Page 1 / 1

A recording element will only be returned for those calls that contain a recording. In other words, the presence of the element indicates a recording exists for the call.

Here is more information about how to access call recording data: https://developers.ringcentral.com/guide/voice/call-log/recordings

Regarding the "message" element... can you provide a sanitized sample output so that I can see it in context, and I will follow up with the team that maintains the API reference?

The existence of the "message" element is similar to the "recording" element existence, except it is for a call record with a voicemail or a fax.

You can read this blog to find out more about reading the call log

https://medium.com/ringcentral-developers/visualize-your-business-communications-history-2c81f85c324a

Thank you Phong (both of you) - but is it a documentation bug that message isn't shown in the API docs?

Reply

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded