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Question

Launching app in sandbox redirects to https://app.ops.ringcentral.com/login?authorizationError=OAU-222

  • November 28, 2022
  • 3 replies
  • 404 views

Not sure what's going on, I get redirected every time I try to launch an app from the developer console. I'm able to navigate to the admin home page, but not launch the app. Looks like the error message for that code is for account not found?


I have tried logging out and clearing all cookies and browser temp files etc.


Please let me know if there's any more info I can provide.

3 replies

PhongVu
Community Manager
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  • Community Manager
  • November 28, 2022

Can you share a screenshot where you launch the app from? Is it under the Sandbox Accounts option?


  • Author
  • New Participant
  • November 28, 2022


1669672660714.pngAfter I click here I encounter the error.


PhongVu
Community Manager
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  • Community Manager
  • November 29, 2022

Thank you so much for reporting the issue. It is a misconfiguration in the redirect from that link. I will report this to the team for fixing it.

Meanwhile, please go directly to the app by using this URL link https://app.devtest.ringcentral.com