We recently changed our email from Office365/Outlook to G Suite/Gmail. The message notifications prior to the switch always contained an attachment in the email in the pdf or mp3 format. The email notifications from RingCentral now arrive without attachments. GMail support can't find an issue preventing the attachments. Is this a known issue?
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Are you sure that whomever changed all the email addresses in RingCentral ticked the box for attachments?
We have been using GSuite from the start with RingCentral and never had any issues with receiving attachments in our notifications.
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