Hello,
I am trying to set up a webhook notification for missed inbound calls. I'm using the following event filter for that purpose:
/restapi/v1.0/account/~/extension/{extensionId}/telephony/sessions?direction=Inbound&missedCall=true
However, whenever there's a missed inbound call, I get no notifications whatsoever.
If I remove the missedCall=true parameter, I get 3 notifications for every missed call:
- The call "Setup" notification (where missedCall = false)
- The "Voicemail" notification (where missedCall = false)
- The "Disconnected" notification (where missedCall = true)
If I set the missedCall=false parameter, I get the first 2 notifications, which leads me to think that there's something wrong with the RingCentral notifications when it comes to missed calls in particular.
Any ideas?