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Question

MSG-242

  • January 23, 2023
  • 8 replies
  • 451 views

Any chance of getting SMS enabled on my sandbox account. Trying to do a POC to see if RC suits our needs.


Thanks!

8 replies

PhongVu
Community Manager
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  • Community Manager
  • January 23, 2023

Sandbox number?


  • Author
  • Participating Frequently
  • January 23, 2023

Yes Sandbox. Trying to build new partner app.


PhongVu
Community Manager
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  • Community Manager
  • January 23, 2023

I am asking what is your sandbox number?


  • Author
  • Participating Frequently
  • January 23, 2023

Sorry. 18024486628


PhongVu
Community Manager
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  • Community Manager
  • January 23, 2023

I enabled it locally but it seems not working. Please try from your app and if it fails, submit a dev support ticket and the team will help to enable it from our SMS upstream service.


  • Author
  • Participating Frequently
  • January 23, 2023

Yes got error from API saying.

"messageStatus": "SendingFailed",


Will open ticket.


PhongVu
Community Manager
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  • Community Manager
  • January 25, 2023

Hi Matthew,

I believe your sandbox number is still not provisioned. It takes longer time now because the team is getting to the bottom of the issue and solve it once for any new sandbox phone number.

Your patience is much appreciated!


  • Author
  • Participating Frequently
  • January 25, 2023

New question. Are they any webooks so can be notified of incoming SMS messages? Or need to Poll via Api?