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My Sandbox account login credentials have been wiped out as well as JWT credential

  • September 13, 2022
  • 6 replies
  • 324 views

Hi RingCentral,

I have just found out that I don't have my Sandbox account login and JWT credentials anymore:

1663086329693.png

1663086374412.png

Can somebody comment on this please.

Best,

Nikolai Chashchin

Best answer by PhongVu

There is an outage in the sandbox environment again. The team is alerted and they are working on restoring it.

Please stay tuned.

6 replies

  • New Participant
  • September 13, 2022

I am also experiencing this issue. because of this I cannot access my sandbox account.


  • New Participant
  • September 13, 2022

.


  • New Participant
  • September 13, 2022

I am having the same problem. Looks like RingCentral's Sandbox environment is down. Has any one seen this kind of issue before and how long does Ringcentral take to resolve such issues? @ringcentral-admin @ringcentral @Becky-Community_Manager


PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • Answer
  • September 14, 2022

There is an outage in the sandbox environment again. The team is alerted and they are working on restoring it.

Please stay tuned.


  • Author
  • Known Participant
  • September 14, 2022

Thanks, Phong


PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • September 15, 2022

Sandbox service is back to normal now.