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My Sandbox account login credentials have been wiped out as well as JWT credential

  • 13 September 2022
  • 5 replies
  • 323 views

Hi RingCentral,

I have just found out that I don't have my Sandbox account login and JWT credentials anymore:

1663086329693.png

1663086374412.png

Can somebody comment on this please.

Best,

Nikolai Chashchin

I am also experiencing this issue. because of this I cannot access my sandbox account.


I am having the same problem. Looks like RingCentral's Sandbox environment is down. Has any one seen this kind of issue before and how long does Ringcentral take to resolve such issues? @ringcentral-admin @ringcentral @Becky-Community_Manager


There is an outage in the sandbox environment again. The team is alerted and they are working on restoring it.

Please stay tuned.


Thanks, Phong


Sandbox service is back to normal now.


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