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Need better reporting for call tracking, I have a request to be able to pull multiple extensions on the Detailed call log. Currently there is an option for all Extensions or select an extension. I need to have the ability to pull multiple extensions and be able to report on them.

Can you describe your use case a bit more? Given that we support all extensions and per single extensions, in what situations are you looking to retrieve a set of extensions?

  • Are the extensions you need to pull related, e.g. are they part of a call queue?
  • About how many extensions do you need to pull at a time? Out of how many total extensions?
  • Do you need this on a historical basis or ongoing basis, or both?

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