Need better reporting for call tracking

Question

Need better reporting for call tracking, I have a request to be able to pull multiple extensions on the Detailed call log. Currently there is an option for all Extensions or select an extension. I need to have the ability to pull multiple extensions and be able to report on them.

Anonymous · Answer

Can you describe your use case a bit more? Given that we support all extensions and per single extensions, in what situations are you looking to retrieve a set of extensions?

Are the extensions you need to pull related, e.g. are they part of a call queue?
About how many extensions do you need to pull at a time? Out of how many total extensions?
Do you need this on a historical basis or ongoing basis, or both?

Reply

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded