Need get customer details when receive Call

If you need to display the customer details inside the embeddable widget, you'll need to clone the embeddable source code and customize it the way you want to and host it in your own server.

If you need to display the customer details in your website, you need to register for the incoming call events notification, then capture the caller phone number and do a lookup to get the customer detailed info then display it.

window.addEventListener('message', (e) => {
  const data = e.data;
  if (data.call && data.call.direction == 'Inbound'){
    switch (data.type) {
      case 'rc-call-ring-notify':
        console.log(`Incoming call from: ${data.call.from.phoneNumber}. Call status: ${data.call.telephonyStatus}`)
      getCustomerDetails(data.call.from.phoneNumber)
      break;
      ...
    }
  }
});

function getCustomerDetails(callerPhoneNumber){
  // do your own look up using the caller phone number
}

Hello,

According to your suggestion i use below code for get customer data as `data.call.contactMatch.notes` which get details but when i change that details from ringcentral admin than can't get updated value.

Please suggest.