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Question

Not Able to send SMS

  • April 6, 2023
  • 7 replies
  • 827 views

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I am not able to send SMS from this number:- +13238158892
I am using this doc :- https://developers.ringcentral.com/guide/messaging/sms/sending-sms
I not able to get the features "SmsSender" in response
Why this happen please give me some direction

7 replies

PhongVu
Community Manager
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  • Community Manager
  • April 6, 2023

Because the number was not provisioned for SMS. It is SMS enabled now. Please retest.


  • Author
  • New Participant
  • April 7, 2023

Thank you so much @Phong Vu


  • New Participant
  • July 26, 2023

I have the exact same problem as this. However, I show that I have SMS is enabled and provisioned but in my response I still only get CallerId in the features array. @Phong Vu can you please come to my rescue as well?


  • New Participant
  • August 18, 2023

@Phong Vu could you help me as well? I cannot send SMS from my Ring Central phone number is (703) 740-4686


  • Author
  • New Participant
  • February 7, 2024

@Phong Vu I am not able to send SMS again can you please enable this


  • Author
  • New Participant
  • February 8, 2024

@Phong Vu can you please check


PhongVu
Community Manager
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  • Community Manager
  • February 8, 2024

Please read this post and submit a dev support ticket