Good afternoon,

We have integrated with the sandbox environment and receiving text messages no problem for the past few months. Since this morning, we have not been able to send a message, even directly through the Swagger test. Not sure what could be affecting this but any assistance would be appreciated:

{

"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/xxx/extension/xxx/message-store/405615...;,

"id": 4056154004,

"to": [

{

"phoneNumber": "+xxx"

}

],

"from": {

"phoneNumber": "+xxx"

},

"type": "SMS",

"creationTime": "2018-02-21T18:47:36.000Z",

"readStatus": "Read",

"priority": "Normal",

"attachments": [

{

"id": 4056154004,

"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/xxx/extension/xxx/message-store/405615...;,

"type": "Text",

"contentType": "text/plain"

}

],

"direction": "Outbound",

"availability": "Alive",

"subject": "Test SMS using a RingCentral Developer account - test",

"messageStatus": "Queued",

"smsSendingAttemptsCount": 1,

"conversationId": 4905502763407868000,

"conversation": {

"id": "4905502763407867532",

"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/conversation/4905502763407867532";

},

"lastModifiedTime": "2018-02-21T18:47:37.189Z"

}