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Question

OAU-255 Access prohibited for private application

  • August 6, 2024
  • 2 replies
  • 24 views

Hi I am trying to do some local testing by using the sandbox credentials from my registered application, but I am getting the OAU-255 error. This application is currently in production, can I not use the sandbox credentials to send a message?

Client ID:5D4LUlgTSOXbmSZdZcemO5

2 replies

PhongVu
Community Manager
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  • Community Manager
  • August 6, 2024

There is a known issue with the sandbox authentication right now. 

The quick workaround solution is to change the app access type from “Private” to “Public” and regenerate a new JWT token for that app (use the app client id). 

Try that and let me know if you still face the issue.


  • Author
  • New Participant
  • August 7, 2024

Thank you that worked!