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Question

presenceStatus

  • January 17, 2023
  • 1 reply
  • 296 views

The method /account/~/extension/xxxx/presence returns “available” as a presenceStatus even though the user turned off his PC. (user is using only softphone)

Is there a method, which allows me to see if a user turned off his PC. (like I can see it below)

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1 reply

PhongVu
Community Manager
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  • Community Manager
  • January 17, 2023

Unfortunately, that user login/logout and Webphone device status is not reported to the user presence status.