Programmatically dial a number

Question

Hi,I'm new to the Ring Central developer community - although my company has been using Ring Central for a while now.We are investigating ways to programmatically dial the telephone number of a new lead from our Ring Central number.Reviewing the API docs, the best option I can see there is the RingOut service, where-by the from number is one of our Ring Central numbers and the to number is that of the lead. From my understanding the ring-out will call our number and the to number, and connect the 2 once they are answered.Is this the correct understanding of the service and could it meet our requirements?Many thanks,Jason

brandon-hein · Answer

My company recently completed a task similar to this.  We used the RingOut Api functionality to accomplish this goal.  Be mindful of the number of RingOut Requests you will be making per minute.  There's a set number of api hits you can make per minute.  I highly recommend reading up on the documentation around that specific api, so you don't get bogged down having to wait during the throttle period.

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