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Hi,


I'm new to the Ring Central developer community - although my company has been using Ring Central for a while now.


We are investigating ways to programmatically dial the telephone number of a new lead from our Ring Central number.


Reviewing the API docs, the best option I can see there is the RingOut service, where-by the from number is one of our Ring Central numbers and the to number is that of the lead. From my understanding the ring-out will call our number and the to number, and connect the 2 once they are answered.


Is this the correct understanding of the service and could it meet our requirements?


Many thanks,

Jason





My company recently completed a task similar to this.  We used the RingOut Api functionality to accomplish this goal.  Be mindful of the number of RingOut Requests you will be making per minute.  There's a set number of api hits you can make per minute.  I highly recommend reading up on the documentation around that specific api, so you don't get bogged down having to wait during the throttle period.
Yes the ringout API will work. You can also use the web-phone SDK https://github.com/ringcentral/ringcentral-web-phone which allows you to make phone calls directly from your browser.

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