Question

Queue call count and longest hold

2 years ago
August 20, 2022
1 reply
338 views

dev-3
New Participant
4 replies

Is there an API to get the number of calls waiting in a call queue and also retrieve the longest call hold time that is waiting?

PhongVu
Community Manager
2344 replies
2 years ago
August 22, 2022

Unfortunately, there is no API to read call queue call in the waiting list. You can submit your request to the ideas portal so the team will evaluate it.

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