Is there an API to get the number of calls waiting in a call queue and also retrieve the longest call hold time that is waiting?
Queue call count and longest hold
Page 1 / 1
Unfortunately, there is no API to read call queue call in the waiting list. You can submit your request to the ideas portal so the team will evaluate it.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.