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Question

Resource not found for messages

  • April 28, 2023
  • 2 replies
  • 213 views

Hello,

I am trying to retrieve all messages for a specific date range company wide. But when i pass the below i get resource not found. Please advise what am i missing.

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2 replies

PhongVu
Community Manager
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  • Community Manager
  • April 28, 2023

You should get familiar with the APIs by browsing the API reference or the Dev guide documents for guidance. Also pay attention to parameters type and format.


  • Author
  • New Participant
  • April 28, 2023

@Phong Vu - i did read that guide. My question is more specific. If i use the below url, i get the data but it is limited to my extension. I want to view the messages at the account level (company wide).

This works:

https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/message-store

This does not work.

https://platform.ringcentral.com/restapi/v1.0/account/~/message-store


i thought the extension was not mandatory and can be removed if looking at account level. Because this works on the Call log url.