Skip to main content

Hello,

I am trying to retrieve all messages for a specific date range company wide. But when i pass the below i get resource not found. Please advise what am i missing.

1682646034625.png

You should get familiar with the APIs by browsing the API reference or the Dev guide documents for guidance. Also pay attention to parameters type and format.


@Phong Vu - i did read that guide. My question is more specific. If i use the below url, i get the data but it is limited to my extension. I want to view the messages at the account level (company wide).

This works:

https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/message-store

This does not work.

https://platform.ringcentral.com/restapi/v1.0/account/~/message-store


i thought the extension was not mandatory and can be removed if looking at account level. Because this works on the Call log url.


Reply