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Question

Rest API warm transfer and convert calls to conference

  • October 13, 2020
  • 4 replies
  • 1229 views

Hi there,

  1. User1 is connected on the caller.
  2. User1 make a consultation call to User2.
  3. User1 "CompleteTransfer" or "Conference" on 2 calls using Rest API.

Can we complete transfer on 2 calls? is the bridge API https://developers.ringcentral.com/api-reference/Call-Control/bridgeCallParty we should use?

Can we conference on 2 calls? I cannot find any API for that. Is is supported?


Any help is appreciated!

Josie

4 replies

Anyone that can point me to the right direction or the right documentation?

Thanks


PhongVu
Community Manager
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  • Community Manager
  • October 15, 2020

Please stay tuned for the new Conference API. I see that you asked for the timeline in another question. Let me check with the PM to see when it would be available.


@Phong Vu Thanks!


PhongVu
Community Manager
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  • Community Manager
  • October 19, 2020

Please check this new conference API to see if it helps you achieve your goals.