Hello,
We have around 300 users with RC in the field and we need to retrieve a week's worth of sms into our system. From what i see this is only possible via the message store API.
https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/message-store
On searching within the community questions, it looks like the extensionid is a mandatory parameter. The latest community post i could find was from 2021. Not sure if the solution recommended then, has changed, but my concern is that, if i were to ping the message store for 1 week worth of data, I will have to loop this 300 times which I think will impact the API limit.
Is there any recommendation on how to achieve this, without throttling the system due to high API calls. I am the super admin, so do have access to other members message store.