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Question

RingCentral Embeddable return Refresh token is missing

  • March 20, 2020
  • 2 replies
  • 780 views

Hello, I am using RingCentral Embeddable using my Sandbox Environment test data

When trying to login, it connects but then I get this error

Uncaught (in promise) Error: Refresh token is missing


Uncaught (in promise) Error: Refresh token is missing

Why could this be happening?


Thanks!

2 replies

PhongVu
Community Manager
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  • Community Manager
  • March 20, 2020

Can you let me know the platform type of your app? Or give me the app client id so I can check it.


  • Known Participant
  • October 27, 2021

I found this old question to a problem I am experiencing. My application uses "Password-based auth flow" and "Issue refresh tokens" is set to "Yes." Every so often I receive "Refresh token is missing." Sometimes my application recovers from this, but other times I have to restart the application to get it to work again. I never know when I will receive it. I have had the application run for a few days without seeing the problem. I have also seen it pretty quickly after the application starts.

My Client ID is 2Jq2niD7TFev7x8voo8Cdg