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RingCentral for Salesforce - Call Queue

  • April 26, 2022
  • 1 reply
  • 337 views

Hi! I'm setting up our system right now on Salesforce and I was wondering if it was possible to automatically create a lead upon ringing on RingCentral and use the Call Queue name as the Lead Source. Client Calls Call Queue > Line Rings > Salesforce Creates Lead with Call Queue Name as Lead Source Thank you!

1 reply

  • New Participant
  • April 27, 2022
I believe that You can name the queue anything that You want.