This morning RingCentral Meetings API are not function well. That results in users unable to schedule meetings AND change their PMI. There may be additional features impacted.

I went to change some settings in PMI from app.ringcentral.com and noticed that JavaScript throws an error:

Uncaught (in promise) Error: Api Error: Please check local network crash. method: get, url: https://api-ucc.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting/user-settings

    at JNetworkError.JError [as constructor] (fiji-core-foundation.607749f4.min.js:1)

    at new JNetworkError (fiji-core-foundation.607749f4.min.js:1)

    at CommonResponseParser._parseByStatus (fiji-core-framework.fb92133b.min.js:1)

    at CommonResponseParser.parse (fiji-core-framework.fb92133b.min.js:1)

    at ResponseParser.parse (fiji-core-framework.fb92133b.min.js:1)

    at NetworkClient.<anonymous> (fiji-core-framework.fb92133b.min.js:1)

    at step (fiji-core-framework.fb92133b.min.js:1)

    at Object.next (fiji-core-framework.fb92133b.min.js:1)

    at fulfilled (fiji-core-framework.fb92133b.min.js:1)

...

VM11:1 POST https://sentry.io/api/1448026/store/?sentry_key=somekey&sentry_version=7 413 (Request Entity Too Large)

...

VM11:1 PUT https://api-ucc.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting/xxxyyyzzzz 503 (Service Unavailable)

When looking at Network tab in devtools,

• https://api-ucc.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting/xxxyyyzzzz OPTIONS works just fine
• PUT gives 503 Service Unavailable with response below

{

  "errorCode" : "AGW-105",

  "message" : "Internal Server Error. Consult RC Support.",

  "errors" : [ ]

}

POST to https://sentry.io/api/1448026/envelope/?sentry_key=somekey&sentry_version=7 gets an OK

The next POST to that URL throws 413 Request Entity Too Large.

This issue does not happen with RingCentral Video. Just RingCentral Meetings API is impacted.