RingCentral Web Widget integrated with Plantronics

Question

I am using https://github.com/ringcentral/ringcentral-web-widget and I am looking to see if I can integrate the Plantronics headset into the application.

Currently we have the Windows Desktop Softphone installed and that currently has controls integrated into it to control the Plantronics base unit.

I am looking do do these things

When an inbound call comes in, I want the headset to beep in the clients ear to let them know a call is coming

When you click the button on the headset to pickup/hangup the call to actually pickup or hang up the call

Some type of volume control that is separate from the windows sound.

Thank You

Andy Haas

Embbnux1109171020 · Answer

It's a good idea. I think web widget can support it. this a example to use web widget with java jxbrowser https://github.com/tylerlong/jxbrowser-webrtc . And I think it will work well with electron.

there are some API to control web widget with 'postMessage'. https://github.com/ringcentral/ringcentral-web-widget#api-to-control-web-widget

In your requirements, it also needs some API in web widget
1. audio device selection
2. end the call
3. answer the call

We will think about adding those API to web widget. In my opinion, it is easy to do it.

Feel free to create requirement issues for it https://github.com/ringcentral/ringcentral-web-widget/issues

Thanks for your great idea.

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