Skip to main content
Question

RingCentral Widget don't let me register emergency calling address

  • November 25, 2022
  • 2 replies
  • 243 views

Hello, I'm trying to use the widget of RingCentral that is hosted in: https://github.com/ringcentral-tutorials/ringcentral-widgets-demo

I downloaded the widget and just change the credentials (.env file) with my sandbox credentials and run it on localhost, when I login in the widget and RingCentral ask me to register a emergency calling address, it makes an error and don't let me allow to continue, the error says:

Internal error. Try again later or contact the support. [3057217003584252958]

screenshot-error.pngI look at the console and marks me an error on a endpoint

1669393793371.png

I even try to configurate the address on: https://app.devtest.ringcentral.com/settings/company_administration and I have the same error

screenshot-error2.png

2 replies

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • November 28, 2022

When did you create this sandbox account? And what is the account id or main company number?


  • Author
  • New Participant
  • November 28, 2022

The sandbox account was created on like in October of 2022 and the main company number is: +19492073547