doing an http post to the ringout.asp page used to ring the extension of the caller (internal) they would pick up and then the system would ring the callee (external). Starting last Monday the 13th, it now calls the callee then rings the caller. Doing the process backward and the callee sits on the phone in silence while the system rings the internal caller. Makes no sense. Anyone else experiencing this? Have you found a work around? RingCentral knows about this issue - but I need a fix ASAP - our outbound call productivity is way down since this change happened.
© 1999-2024 RingCentral, Inc. All rights reserved.
Privacy Notice