I have the RC to SF integration all set up and it appears to work. I do have Softphone layouts made and assigned to profiles but get the error below. Any ideas?
Salesforce Integration - Softphone Layout Not Found
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Figured this out btw. The CTI URL needs to be https://YOURDOMAIN--rcsfl.vf.force.com/apex/OpenCTIIndex999. By default it is https://YOURDOMAIN--rcsfl.visualforce.com/apex/OpenCTIIndex999
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