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I am no longer able to make outbound calls with my sandbox account. It shows this yellow checkmark saying "Outbound calls restricted" when you hover over it.1677606210833.png


The problem seems to be that it needs an emergency address; however, no matter what address I put in it just says:

1677606097330.png


With no indication of which field is in error or what the problem with the address is. Any advice on how to resolve this? It would help my workflow to be able to test with outbound calls again.


Thanks,

Dan

Give me the sandbox account id or the main company number.

You should be able to make test call now. You can only set the emergency address from the account service web though.

Thanks, looks like they are working again.

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