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SandBox not showing correct count of API calls

  • July 14, 2022
  • 6 replies
  • 528 views

We are having issue in passing graduation. the application status is showing as i have not called any API but i have tried more than 50 call logs API without errors. please assist.

Best answer by Anonymous

Hi @Data Science @Brian Memmen @Anas Usmani this issue should be fixed now, please try again.

6 replies

  • July 14, 2022

Can you share your developer email address and application name and I can look into our backend system for you ? Also, note that the actual API metrics can take some time to reflect in the dev portal so check again after some time. Related information for your reference: https://developers.ringcentral.com/guide/basics/production


  • Author
  • New Participant
  • July 14, 2022

dev email : anasusmany@hotmail.com
Application Name : Engage Voice Quick Start App
we have waited for more than 3days but it is not reflecting API counts


  • New Participant
  • July 15, 2022

I an having the same issue.


  • New Participant
  • July 19, 2022

I had the same issue yesterday and today. It worked fine a week ago.


PhongVu
Community Manager
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  • Community Manager
  • July 19, 2022

It was fixed yesterday and should be working now.


  • Answer
  • July 19, 2022

Hi @Data Science @Brian Memmen @Anas Usmani this issue should be fixed now, please try again.