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The First Step
January 22, 2024
Solved

Send an SMS using sandbox account

  • January 22, 2024
  • 4 replies
  • 132 views

1705944225383.png

I do have correct ClientID, ClientSecret and JWT.

Authorize client did work and I am getting Token,but when try to send SMS, I am getting error 403 'Forbidden'

Best answer by PhongVu

Please read this post and open a dev support ticket.

4 replies

PhongVu
Community Manager
PhongVuAnswer
Community Manager
January 22, 2024

Please read this post and open a dev support ticket.

nileshThe First StepAuthor
The First Step
January 22, 2024

We have a paid account and have successfully registered a TCR campaign. We submitted a ticket last week and have not heard back at the moment. Is there something we need to do to activate the number in our sandbox to send sms?

nileshThe First StepAuthor
The First Step
January 22, 2024

We can't access the SMS Service enable/disable but it appears to be enabled?1705962534972.png

PhongVu
Community Manager
Community Manager
January 23, 2024

Is this the production account?