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Question

SMS in devtest

  • December 23, 2022
  • 4 replies
  • 293 views

I am trying to build an app, and I've created a sandbox login. I'm trying to test sending an SMS, but I can't figure out how to set up a phone number for SMS in `devtest`.

When I get the features of the phone numbers on my account, the only value I get is `CallerId`

4 replies

PhongVu
Community Manager
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  • Community Manager
  • December 27, 2022

What is the sandbox main company number?


  • New Participant
  • January 23, 2023

I had the same exact problem. Can someone over at Ring Central get on this. My company is a customer ... it's just like over there, nobody is accountable for the Client ID and Secret. My five minute quick start is now Day-2!


PhongVu
Community Manager
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  • Community Manager
  • January 23, 2023

Pay attention to the headline here. You can submit a support ticket directly here.

screen-shot-2023-01-23-at-81033-am.png


PhongVu
Community Manager
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  • Community Manager
  • January 25, 2023

Hi AI Wendt,

Your sandbox number might be still not provisioned. It takes longer time now because the team is getting to the bottom of the issue and solve it once for any new sandbox phone number.

Your patience is much appreciated!