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SMS Not Enabled In Sandbox

  • February 24, 2023
  • 3 replies
  • 267 views

Hello,

I'm trying to test sending an SMS from the sandbox with phone number "12679304303", but I am getting this response:

{
  "errorCode": "FeatureNotAvailable",
  "message": "The requested feature is not available",
  "errors": [
    {
      "errorCode": "MSG-242",
      "message": "The requested feature is not available"
    }
  ]
}

Could someone please enable SMS for my account? Thanks!

Best answer by PhongVu

Enabled. Please retest.

3 replies

PhongVu
Community Manager
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  • Community Manager
  • Answer
  • February 24, 2023

Enabled. Please retest.


It works now. Thank you for resolving this matter promptly.


Hi, I'm also trying to test sending an SMS from the sandbox with phone number "16502420326", but I am getting the same error response:

"errorCode" : "FeatureNotAvailable",

"message" : "The requested feature is not available",

Could you please enable SMS for my sandbox phone number?